FAQ - Frequently Asked Questions

โ“Frequently Asked Questions (FAQ)

๐Ÿ› ๏ธ How can I mount a LuxShade pergola?

Our products are designed to be easily mounted by anyone, without requiring a craftsman. Each set includes clear instructions and all necessary parts. For efficient assembly, we recommend teamwork of at least two people.

๐Ÿ“ Can I customize the pergola dimensions?

Yes, we offer customized solutions according to your requirements. Send us a drawing or sketch, and we will propose a variant with corresponding connectors.

๐Ÿงฑ What materials are used for connectors?

Our connectors are manufactured from high-quality steel, electrostatically painted to resist moisture, rust and UV rays. They are suitable for long-term outdoor use.

๐ŸŒฆ๏ธ Are they suitable for outdoor use?

Yes, all connectors are designed for outdoor conditions โ€“ rain, sun, snow and wind do not affect their durability.

๐Ÿ› ๏ธ Can I mount the structure alone?

Yes, each set is designed to be mounted with basic tools โ€“ drill, screwdriver and wrench. We provide detailed instructions for each order.

๐Ÿ“ What beam dimensions are compatible?

The compatible beam dimension is specified for each product (for example, 100x100 mm). If you have other dimensions, contact us to find the suitable solution.

๐Ÿ›๏ธ Is a construction permit necessary?

Usually, it is not necessary. These are light, modular and removable structures. However, we recommend you check with local authorities to be sure.

๐Ÿงฑ How is the structure fixed in the ground?

Our foundation connectors have holes for anchors. You can fix the structure on a concrete foundation or on slabs. If you need assistance, we are here to help you.